Shipping policy

At HUM, we understand the importance of timely and reliable shipping to enhance your shopping experience. Please take a moment to review our shipping policy:

Processing Time 
Once you place an order, it is carefully checked in our warehouse. We inspect the item and, if applicable, charge it in advance so that you can use it immediately upon arrival. This process takes 1 to 3 working days.

Delivery Costs
The most accurate shipping prices are available at the checkout page. Please be aware that shipping costs can change during sale periods.

Delivery Time
Delivery times vary depending on the shipping method selected and the destination of your order. Please note that unforeseen circumstances such as weather delays, customs clearance processes, or carrier issues may affect delivery times. 

Order Changes and Cancellations
After the order is placed, our team works quickly to prepare it for shipping, sometimes within just a few hours. Because of this, we can’t always guarantee that changes to the shipping address can be made. If you need to update your address, please contact us as soon as possible. We’ll do our best to assist if your order hasn’t yet left our warehouse.

Contact Information
For any questions or concerns regarding our return policy, please contact our customer service team at support@humsleep.com